Nov 30
» People with a Situational Value System
“Watch out for people who have a situational value system, who can turn the charm on and off depending on the status of the person they are interacting with…Be especially wary of those who are rude to people perceived to be in subordinate roles.” (Bill Swanson, former CEO Raytheon)
Agreed. I also feel that everyone should be required to work in the service industry for at least one day. That is plenty of time to completely change your mindset about how you treat those that do it their entire lives.
